ibis London Excel-Docklands | Hotel in London

| 8.1 (4168 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
Docklands Hotel | ibis London Excel-Docklands

Hotel in Docklands, London

With views of Royal Victoria Dock, ibis London Excel-Docklands is less than a one-minute walk from the ExCeL exhibition center and the Emirates Air Line cable car system that leads to the O2 Arena. It features a bar, a restaurant, a 24-hour front desk and free Wi-Fi access. All of the bright and modern rooms at ibis Docklands have both a flat-screen TV and a private bathroom. Guests can use tea/coffee facilities. Guests can dine at the restaurant which serves a variety of dishes, or relax in the bar. There is also a snack service. The hotel is just over a quarter mile from both the Royal Victoria and the Custom House Docklands Light Railroad (DLR) stations with routes into central London on a 30-minute tube (subway) ride. The ibis London Excel-Docklands is just a 10-minute drive from London City Airport, Canary Wharf and historic Greenwich. Westfield Stratford shopping center and the Olympic Park are also a short 25-minute tube ride away.

ibis London Excel-Docklands is located in London.

This 269 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, TV, Accessibility, and several others. This is a 3 star rated property and has over 4168 reviews with the average score of 8.1 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 269 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in London. These details are authentic, as they are provided by our partner, booking.com.

This ibis London Excel-Docklands in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “ibis London Excel-Docklands”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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9 Western Gateway, Royal Victoria Dock, London, E16 1AB, United Kingdom

Amenities

Parking
Pet Friendly
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
EV Charge Station
Business Services
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Restaurant
  • Fruit
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking garage
  • Electric vehicle charging station
  • Parking
  • Private Parking
  • Parking on site
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
General
  • Facilities for disabled guests
  • Smoke-free property
  • Elevator
  • Wifi in all areas
  • Designated smoking area
  • Soundproof rooms
  • Non-smoking rooms
  • Pet friendly
  • Heating
  • Safe
Guest Services
  • Baggage storage
  • Dry cleaning
  • Private check-in/out
  • Shared lounge/TV area
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Express check-in/out
  • Ironing service
  • Business center
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV outside property
  • Key card access
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Please note that this hotel does not accept bookings made using maestro cards, minors under 18 must be accompanied by parents or legal representatives. third person named by parents must present their written authorization (certified signature), please note that the credit card used to book must be presented on arrival.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.84
Location:
9
Staff:
8.72
Facilities:
8
Comfort:
8.34
Cleanliness:
8.34
Chantal
Nov 6, 2025 08:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The location was good , not far from comic con. The rooms was good size and clean. Staff was friendly and very helpful. Good cold breakfast menu. Yummy bar snacks and food.
Negative: Hot breakfast selection was cold and not much of a selection. Queue and waiting time for food for bar was alot. Good selection of bar food but not much. Wish little more option for bar food.
Summary: Very good
See All Reviews

Room Arrangement

Room Info Facilities
Double Sweet Room by Ibis
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Double Sweet Room by Ibis

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Conditioner, Private bathroom, Hairdryer, Toilet paper, Shampoo, Walk-in shower, Guest bathroom

Media & Technology

Flat-screen TV, TV, Satellite channels

Living Area

Desk

General

Key card access, Ironing facilities, Smoke Alarm, Trash cans, Heating, Carpeted

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Lower sink

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Twin Room with 2 beds
Room Type: Twin
Room Size: 16 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Conditioner, Private bathroom, Hairdryer, Toilet paper, Shampoo, Walk-in shower, Guest bathroom

Media & Technology

Flat-screen TV, TV, Satellite channels

Living Area

Desk

General

Key card access, Ironing facilities, Smoke Alarm, Trash cans, Heating, Carpeted, Interconnecting room(s) available

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Lower sink

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Double Room - Disability Access
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Towels, Private bathroom, Hairdryer, Toilet paper, Shampoo, Walk-in shower, Guest bathroom

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Streaming service (like Netflix)

Living Area

Desk

General

Key card access, Ironing facilities, Smoke Alarm, Heating, Carpeted

Services

Wake-up service

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Childrens' cribs

View

River view

Accessibility

Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Lower sink, Emergency cord in bathroom, Adapted bath, Toilet with grab rails

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Accessible Twin Room
Room Type: Double
Room Size: 16 m2
2 Twin bed(s) Bed

General

Carpeted, Heating

Kitchen

Dryer

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Clothes rack

FAQ's

Is this ibis London Excel-Docklands pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at ibis London Excel-Docklands?

Check-in time for ibis London Excel-Docklands starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the ibis London Excel-Docklands have a swimming pool?

No, this ibis London Excel-Docklands does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis London Excel-Docklands?

Best-rates for the ibis London Excel-Docklands starts from $168 per night with includes Restaurant, Internet, Kitchen, Parking, Business Services, Toiletries, Guest Services, Child Friendly, Designated Smoking Area, Security/Safety, Laundry, Wheelchair Accessible, Bar, Entertainment, Pet Friendly, TV, Accessibility, EV Charge Station, Fireplace/Heating with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is ibis London Excel-Docklands a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis London Excel-Docklands wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis London Excel-Docklands is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis London Excel-Docklands?

Based on the information reported by the owner or manager, the ibis London Excel-Docklands indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis London Excel-Docklands?

Based on the information reported by the owner or manager, details for the cancellation policy for the ibis London Excel-Docklands are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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